Introducing SPG Keyless
You have the app that opens doors
Starwood Preferred Guest® is making another leap in loyalty with launch of the next evolution of the key with SPG Keyless. This groundbreaking digital innovation from Starwood allows guests to use their smartphones as a room key.
As digital technology revolutionizes the guest experience, SPG Keyless is the hospitality industry’s first truly mobile and keyless entry, available exclusively at select Starwood properties. Truly keyless, mobile check-in changes the way guests arrive at Starwood hotels and the role of associates by transforming the first interaction from transactional to personal.
Starwood is bringing the “person” back into personalization. By integrating SPG Keyless, associates can quickly identify and catalogue unique guest preferences and deliver the high-touch, personalized service guests expect at all Starwood properties.
To get started with SPG Keyless™ all you have to do is register your mobile device in the SPG® app just once.
Once you've registered your mobile device, you'll receive a push notification asking if youd like to use SPG Keyless whenever you book an eligible stay at a participating hotel.
As soon as your room is ready, you'll get another notification to view your room number and unlock your door. Upon arrival, you can completely bipass the front desk and go directly to your room.